November 24th 2025 (Chicago, IL) – Tesla, Inc., of Reno, Nevada has issued a recall of around 10,500 Powerwall 2 AC Battery Power Systems due to the risk of the lithium-ion battery overheating and, in some cases, causing a fire or smoke. This presents a serious risk of injury or death to consumers.
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Although no injuries have been reported at this time, there have been at least 22 reports of batteries overheating, including 6 reports of smoking and 5 reports of fire that resulted in minor property damage.
Is Your Tesla Affected By the Recall?
Individuals who worry whether their products are affected by the Tesla Powerwall 2 recall are encouraged to check their Tesla app for a message regarding their product. The product itself has the model number “Powerwall 2” on the nameplate label on the side of the product. The Powerwall 2 was sold on Tesla’s website for around $8,000 from November 2020 to December 2022. You can contact Tesla directly if you have questions about your unit and the related recall at powerwallsupportna@tesla.com or by calling 1 877 961-7652. The company indicates that e-mail results in a faster response time.
The Dangers of Lithium-ion Batteries
While rechargeable lithium-ion batteries are convenient in many ways, and they reduce the amount of batteries that wind up in landfills, they can be incredibly dangerous. Factors such as overheating, physical damage, overcharging, and manufacturing defects can lead to serious injuries or death. Commonly, these factors can cause issues such as:
- Fires
- Explosions
- Toxic Smoke or Gasses (hydrogen fluoride, hydrogen cyanide, and carbon monoxide)
- Leakage (Corrosive or flammable fluid)
Additionally, a lithium-ion battery fire may be more difficult and dangerous to extinguish, and these fires can even reignite in some cases.
What Is Tesla Doing About the Battery Power System Recall?
Tesla has already begun remotely discharging affected Powerwall 2 units and will be replacing them free of charge for consumers. Affected customers have been notified through the app, and the company’s certified installers are contacting consumers to schedule a replacement. Each of the affected units will be removed from the premises free of charge as well.
What Damages Can I Claim?
The Tesla Powerwall 2 recall falls under product liability. As such, injured victims are eligible for two types of damages. Economic Damages, or special damages, are your tangible losses. This category includes things like property damage, medical expenses, lost wages, or lost earning capacity. Non-Economic Damages, or general damages, are your intangible losses, such as PTSD, emotional distress, loss of enjoyment of life, and loss of consortium (companionship).
In some rare cases where the liable party’s actions were deemed egregious, you may be awarded punitive damages as well, which are damages designed to punish the liable party and discourage negligent behavior in the future.
When Should I Hire an Attorney?
If you were injured by a faulty Powerwall 2 unit, or you suffered property damage due to this unreasonably dangerous product, you should hire an attorney right way. A skilled product liability attorney can help determine the cause of your injuries, gather evidence to support your case, and represent you in court, should you go to trial.
Additionally, having an attorney on your side means you are less likely to settle for less than your case is worth. Often, the liable party in a case like this will try to lowball your offer in an attempt to save themselves money. Your attorney will negotiate with them, fighting to ensure your best interests are represented in the compensation you are awarded.
What if I Can’t Afford a Lawyer?
Hiring an attorney can feel like a daunting task when you are unsure of your finances or have big expenses relating to your injuries. Fortunately, Ankin Law believes in making justice available to everyone. This is why we offer free consultations and operate on a contingency fee structure. This means that you owe no legal fees until we collect for you.
Frequently Asked Questions About the Tesla Powerwall 2 Recall
Can I still use my Powerwall 2 if it’s part of the recall?
If your unit is affected, Tesla is remotely discharging it and will replace it at no cost to you. You should not attempt to repair, reset, or restart the system on your own, especially if you notice unusual heat, noise, or smoke. Continuing to use a damaged lithium-ion battery can increase the risk of fire or chemical exposure.
What should I do if my Powerwall 2 overheats or starts smoking?
Treat it as an emergency. Get everyone out of the home, call 911, and do not try to extinguish the battery yourself. Lithium-ion fires require specialized methods. Once it’s safe, take photos or videos of the damage and notify Tesla. If you were injured or your property was damaged, contact a product liability attorney immediately so evidence isn’t lost.
How do I prove a defective Powerwall 2 caused my injuries or losses?
Product liability cases often require technical inspections, documentation of the recall, expert evaluations, and proof of how the failure occurred. An attorney can help gather maintenance logs, app notifications, product serial numbers, purchase documentation, witness statements, and evidence of fire or smoke damage. The sooner you get legal help, the easier it is to preserve crucial proof.
Is Tesla automatically responsible because a recall was issued?
Not automatically, but a recall is strong evidence that the product was defective and unreasonably dangerous. Tesla may still try to argue the damage was caused by improper installation, misuse, third-party modifications, or unrelated electrical issues. A lawyer can identify any attempts to shift blame and build a case that shows the battery failure—not consumer behavior—caused your injuries.
What if my Powerwall 2 was installed years ago? Can I still file a claim?
Possibly. Product liability claims depend on your state’s statute of limitations, which usually starts running on the date of injury, not the date of purchase. Even if your battery was installed in 2020–2022, you may still be eligible for compensation if it recently failed. An attorney can review your timeline and confirm whether you’re still within your legal window to sue.
What if Tesla already agreed to replace my unit? Do I still have a case?
Yes. A free replacement does not compensate you for medical bills, smoke-related injuries, lost wages, emotional distress, or the cost of repairing fire or structural damage. The replacement only addresses the defective unit—not the harm it caused. If you suffered any injury or loss, you may still have a valid claim against Tesla or other responsible parties.
Call Ankin Law Today
At Ankin Law, we have what it takes to take on big companies like Tesla. We’ll hold them accountable when their negligence causes harm to consumers or their properties. When you work with our law firm, you can expect professional, personalized legal services and a law firm that won’t back down.
Contact Ankin Law today and work with one of our experienced product liability attorneys. Call 312 600-0000 to schedule your free consultation.
