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Can Employers Be Held Liable for Customer Injuries If They Fail to Train Employees?

Written by Ankin Law Office

Retail store owners and restaurants are obligated to take reasonable precautions to ensure that customers and visitors are not injured on their property, just like all property owners and operators. If a customer is injured due to unsafe conditions in the store or restaurant, the owner or operator may be liable in a premises liability lawsuit.

Customers of retail stores and restaurants are considered invitees and, as such, owners and operators must utilize reasonable and ordinary care to ensure that the store is safe for its customers. Retail store and restaurant owners that fail to conduct regular inspections of the property, correct any hazardous conditions, and/or warn customers of potential hazards may qualify as negligence on the part of the property owner.

Moreover, the failure to train employees on how to maintain safe property conditions could also result in vicarious liability for any accidents or injuries sustained by customers of the store or restaurant. For instance, retailers are obligated to train their employees to use care when displaying merchandise and to follow safety standards when operating machinery to stack and retrieve merchandise. If a customer is injured by failing merchandise, the store owner could be liable if employees were not properly trained.

Similarly, if a restaurant owner does not adequate train employees on safe food handling and preparation techniques and a patron becomes ill from food poisoning, the restaurant owner or operator could be liable for the patron’s injuries.

Issues of premises liability in retail stores and restaurants, as well as theories of vicarious liability, are complex legal issues that are highly dependent on the particular facts of the accident and/or injury. The Chicago premises liability attorneys at Ankin Law Office, LLC focus on complex accident and injury lawsuits, including those involving customer injuries.

If you were injured while in a store or restaurant, contact our office at (312) 600-0000 to schedule a free consultation with one of our Chicago premises liability attorneys.

Categories: Personal Injury